Bad display of the Toolbox when editing a VO FORM on a 4k screen

AlainC · Post by **AlainC** » Fri Aug 12, 2022 5:38 pm

Hi,
See attached image. Can you correct the problem? Thanks in advance.
Best regards

AlainC · Post by **AlainC** » Fri Aug 12, 2022 5:44 pm

Maybe clearer in the zip file...

ic2 · Post by **ic2** » Fri Aug 12, 2022 7:02 pm

Hello Alain,

AlainC post=23290 userid=6561 wrote: See attached image. Can you correct the problem? Thanks in advance.

The image is indeed unreadable but from the zip is is. Do you mean as issue that in the Toolbox the controls + description show only half?

This looks good on my X#. Is this in every project? What are your Windows /System, Display settings, e.g. Scale (is it 100%), Resolution?

Dick

AlainC · Post by **AlainC** » Fri Aug 12, 2022 7:24 pm

Hello Dick,
> Do you mean as issue that in the Toolbox the controls + description show only half?
Yes
On every project.
My Windows / system : Windows 11, scale 150 %, resolution 3840 X 2160

If on this 28 inch 4k screen the scale is set to 1920 X 1080, the problem remains ! Even if I restart the system keeping this resolution. If I change the screen to a 24 inch 1920 x 1080, then the problem disappears.

Alain

ic2 · Post by **ic2** » Fri Aug 12, 2022 8:07 pm

Hello Alain,

And what happens if you have a 4K screen on 100%? I would expect the issue to appear on 4K systems with >100%. I have 1 4K monitor, 1 extra wide and 1 'regular' monitor (both HD) and for all I use 100% but I can read very small letters B)

I can move the toolbox to any of those 3 monitors; it gets smaller obviously on the 4K monitor but without disturbing the visibility.

Dick

Chris · Post by **Chris** » Fri Aug 12, 2022 10:11 pm

Hi Alain,

I guess that's due to the scaling used. Will look into this, thanks!

AlainC · Post by **AlainC** » Sat Aug 13, 2022 12:53 pm

Hi Dick,
Hi Chris,

With 100% scale (and 4k resolution) the problem persists for me. Maybe only with Windows 11 and not with Windows 10. Thanks !

Alain

Chris · Post by **Chris** » Sun Aug 14, 2022 8:47 am

Hi Alain,

I could not reproduce this here unfortunately. Can you please post a (zipped) image of your screen settings when the problem still happens, as it could give an idea?

ic2 · Post by **ic2** » Sun Aug 14, 2022 9:33 am

Hello Alain,

Indeed I use W10 on 4K/100% and W11. Although W11 has a lot of issues, mainly Microsoft limited functionality and user adjustability, the scaling should not be too much different.

Do you see the correct screen & video card info when you click Advanced Display Settings?

Did you reset the Pc after going back to 100%?

Dick

AlainC · Post by **AlainC** » Sun Aug 14, 2022 5:22 pm

Hi Chris and Dick,

Some tests: if the PC starts with the scale at 100% (and 3840 x 2160), then the ToolBox is normal. If right after I change to 150%, the ToolBox stays normal too. But if I restart the PC with the 150% then the problem occurs. We must therefore start with the scale at 150%.
My PC: Laptop LENOVO PC Yoga Slim 14ARE05 AMD Ryzen 7 4700U with a second Samsung 4K screen. See attached zip.
But do not waste too much time on this problem, we can live with it! Thanks

Alain

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