Mail server reject Forum messages as spam

lumberjack · Post by **lumberjack** » Sat Oct 13, 2018 6:26 am

Hi all,
Can you please respond to this message. Trying to pick up why emails from the forum gets rejected as spam by my ISP.
Regards,

NickFriend · Post by **NickFriend** » Sat Oct 13, 2018 8:48 am

Sorry, won't have time to reply today....

Nick

wriedmann · Post by **wriedmann** » Sat Oct 13, 2018 8:53 am

Hi Johan,

my ISP delivers most of them.

Wolfgang

lumberjack · Post by **lumberjack** » Sat Oct 13, 2018 9:02 am

Thanks Wolfgang/Nick
Hmmm strange one. The X# Forum mailserver is not in the Spam/Blocked IP addresses of the ISP mail/firewall servers. Also checked no attachments, bad words, NOTHING. We cannot pinpoint why it is rejected...

Code: Select all

This email from IP 46.30.212.8 has been rejected.

Strange though, mail messages from Robert/Chris to me does get delivered.
Anyway hopefully we find the magic trick somewhere.
Regards,

Karl-Heinz · Post by **Karl-Heinz** » Sat Oct 13, 2018 9:17 am

Hi Johan,

Did you try to add the xsharp info address to the whitelist ? My provider offers that via his web interface. Since i did that, all notifcation emails arrived without problems.

regards
Karl-Heinz

lumberjack · Post by **lumberjack** » Sat Oct 13, 2018 9:26 am

Hi Karl-Heinz, I will follow up with them to rather look at white lists rather than blacklists.

Karl-Heinz wrote:Hi Johan,

Did you try to add the xsharp info address to the whitelist ? My provider offers that via his web interface. Since i did that, all notifcation emails arrived without problems.

regards
Karl-Heinz

lumberjack · Post by **lumberjack** » Sat Oct 20, 2018 3:59 am

Hi Karl-Heinz,
Seems your suggestion regarding the WhiteList is working.
Thanks for the tip.

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